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Security Systems in Fort Collins
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Fort Collins?

A security system should defend your property. But what happens if your home security alarms go off in Fort Collins? What should you do to ensure you and your loved ones are secure?

The most important first step is not to panic. Know that your 24/7 monitoring professionals are there for you. Then follow these steps to be fully equipped to handle any urgent situation.

Our Dedicated Representatives Help You Stay Safe

A 24-hour monitoring agent is immediately alerted when your Fort Collins home security alarms go off. When a representative is informed, they will reach out to you as quickly as possible to ascertain what caused the security system. Your protection devices may activate due to a range of emergencies, including:

  • Criminal activity

  • Smoke

  • Flood

  • False alarm

In situations where a device was set off by accident—like not recalling that the motion sensors are turned on when you unlatch a window or door— a representative will contact you and figure out if assistance is required. Give them your predetermined password, and they can deactivate the alarm.

If you have an urgent situation, your monitoring team member will send out emergency personnel, including law enforcement, firefighters, and medical professionals, to your property. They also have the ability to function as the point of contact if you aren't at home. Your dedicated monitoring staff will even let first responders know which component was set off, increasing their preparedness for a potentially dangerous situation. Then the agent will remain on the phone with you to assist in keeping you composed and inform you what to do next.

Steps to Take if Your Alarm Goes Off In Fort Collins

Being awoken in the dead of night to a security warning echoing through your house is incredibly scary—particularly if you don’t know why it’s occurring. The smartest thing you can do is stay as calm as possible and proceed with the following:

  • In the first place, get somewhere safe. Collect your family and pets in an expeditious manner and get into a shielded space within your residence or depart the home if needed. It's a common tendency to feel like you need to deal with the problem on your own, but this can be incredibly dangerous. As an alternative, focus on keeping yourself and your family safe and let the trained personnel deal with the issue.

  • Second, use the home security app to keep connected with your monitoring agent. They'll send authorities who will be en route to your property within minutes.

  • Finally, keep in close contact with your monitoring specialists and first responders. You have the ability to be conferenced in, so all parties are sharing information. On the other hand, if you can't get a direct call to authorities, you’re still able to obtain notifications by text message. Even if it’s only a false alarm, it's a good idea to maintain communications to all parties so you will be prepared should an actual problem occur.

Get Protection For All Security Risks in Fort Collins with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your family and your home are secured. With 24/7 monitoring, smart locking systems, and safety alarms, your home will remain the secured refuge you intended it to be. Create the perfect home security plan by filling out the form on this page or dial (970) 316-5674 to get started.